Privacy Policy

We may collect information directly from you, automatically through your use of the Services, from third-party integrations, from connected accounts, from devices and browsers, and from service providers and partners.

If you choose to connect Gmail, Outlook, or other email providers, we may access authorized email content to identify travel confirmations, detect booking-related emails, extract itinerary information, organize travel plans, generate trip suggestions, and support AI-powered travel management.

Information processed may include sender information, subject lines, reservation details, booking confirmations, travel dates, travel locations, reservation references, and attached travel confirmations.

We only access email data you authorize us to access. You may revoke email access permissions at any time through your account settings or provider account settings.

If you enable location permissions, we may collect precise GPS location, approximate location, device location, movement data, geofence events, route progression, and travel proximity information.

Location information may be used to provide travel reminders, estimate travel times, detect trip progression, suggest departure timing, improve itinerary assistance, and support map features. Location tracking is optional and subject to your device settings.

We may automatically collect IP address, browser type, operating system, device identifiers, app version, usage data, crash reports, interaction events, referral URLs, session information, diagnostic data, and analytics data.

We may use cookies, pixels, SDKs, local storage, analytics technologies, advertising technologies, and session technologies to authenticate users, remember preferences, improve functionality, analyze usage, personalize experiences, measure performance, and support marketing efforts. You may adjust browser or device settings to manage cookies.

We may use information to provide and operate the Services, create and manage accounts, organize itineraries, provide AI-powered assistance, process travel-related information, import booking confirmations, provide reminders and notifications, improve user experience, personalize content, provide support, process subscriptions, monitor platform health, analyze usage patterns, improve AI systems, prevent fraud, enforce policies, comply with legal obligations, and secure the platform.

Certain features use artificial intelligence and machine learning technologies. Information submitted to AI-powered features may be processed by internal AI systems, third-party AI providers, language model providers, and AI infrastructure partners.

AI systems may process itinerary details, prompts, chat history, imported travel data, travel context, and structured metadata. We may use AI interaction data to improve AI responses, enhance travel assistance, improve parsing systems, monitor safety and abuse, and optimize functionality. We do not guarantee that AI outputs will always be accurate.

We may share information with service providers, integration partners, cloud providers, analytics providers, AI providers, notification providers, payment processors, mapping providers, affiliated entities, when legally required, or in connection with a business transaction.

We do not sell your personal information for monetary compensation.

We may use third-party providers to support hosting, authentication, analytics, AI functionality, mapping, notifications, cloud infrastructure, customer support, payment processing, email integrations, monitoring, and crash reporting.

Examples may include: Supabase, Google, Microsoft, Mapbox, Anthropic, Stripe, Apple, Google Play, and analytics providers. Third-party services are governed by their own policies.

If you share trips with collaborators, shared users may access itinerary details and collaborators may view or modify shared content if permissions allow. You are responsible for managing who you share information with.

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, improve systems, maintain backups, and operate the platform. Retention periods may vary based on account activity, legal requirements, operational needs, and security requirements. We may retain certain information after account deletion where permitted or required by law.

You may request account deletion. Upon deletion, certain data may be removed while other data may remain in backups temporarily or be retained for legal, security, fraud prevention, or operational purposes. We may require verification before processing deletion requests.

We implement commercially reasonable safeguards including encryption, authentication controls, access controls, infrastructure protections, monitoring, logging, and secure storage practices. However, no system is completely secure and we cannot guarantee absolute security or prevention of all unauthorized access. You are responsible for maintaining account credential security.

Information may be processed or stored in jurisdictions outside your country of residence. By using the Services, you acknowledge that your information may be transferred internationally.

The Services are not intended for children under thirteen (13) years old. We do not knowingly collect personal information from children under thirteen. If we learn we have collected such information, we may delete it.

Depending on your jurisdiction, you may have rights relating to your information, including access rights, correction rights, deletion rights, portability rights, objection rights, restriction rights, withdrawal of consent, and marketing opt-out rights. We may require verification before fulfilling requests.

If you are a California resident, you may have rights under California law, including rights relating to access, deletion, correction, and information disclosures. We do not knowingly sell personal information as traditionally defined for monetary value.

If applicable law grants you rights under GDPR or similar regulations, you may have rights including access, rectification, erasure, restriction, portability, and objection. Legal bases for processing may include consent, contract performance, legitimate interests, and legal obligations.

We may send product updates, feature announcements, service notifications, onboarding messages, and promotional communications. You may opt out of marketing communications through available unsubscribe methods. Certain transactional or operational communications may still be sent.

If enabled, we may send push notifications related to travel reminders, itinerary alerts, AI suggestions, announcements, and product updates. You may manage push notification permissions through your device settings.

We may use analytics and advertising technologies to understand usage, improve functionality, measure engagement, personalize experiences, and support marketing efforts. We may receive aggregated analytics information from third-party providers.

If Ryco Operations LLC undergoes a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or business transition, information may be transferred as part of the transaction.

We may disclose information to comply with legal obligations, to respond to lawful requests, to protect rights or safety, to prevent fraud or abuse, to enforce agreements, and to protect platform integrity.

The Services may contain links to third-party services. We are not responsible for third-party privacy practices. You should review third-party policies independently.

You are responsible for ensuring information you provide is accurate. The Company is not responsible for inaccurate or outdated information submitted by users or third parties.

We may update this Privacy Policy from time to time. Updated versions become effective upon posting unless otherwise stated. Your continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

VandraQuest is owned and operated by:

Ryco Operations LLC

Florida Limited Liability Company

For privacy-related inquiries:

Email: support@rycooperations.com

Website: https://vandraquest.com

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.