Terms and Conditions

You must be at least eighteen (18) years old, or the age of majority in your jurisdiction, to use the Services.

By using the Services, you represent and warrant that:

• you have the legal capacity to enter into these Terms;
• you are not prohibited from using the Services under applicable laws;
• all information you provide is accurate and current;
• you will comply with these Terms and all applicable laws.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

VandraQuest is an AI-powered travel planning and itinerary management platform that may provide:

• travel itinerary organization;
• flight, hotel, transportation, and event tracking;
• AI-generated travel assistance and recommendations;
• travel reminders and notifications;
• mapping and routing features;
• email integration and confirmation import functionality;
• document storage and organization;
• collaboration and trip-sharing features;
• location-aware travel assistance;
• mobile and web access;
• premium subscription features;
• additional services, tools, or features introduced from time to time.

The Services may integrate with third-party platforms and providers including, but not limited to: Google/Gmail, Microsoft/Outlook, Apple, Mapbox, airlines, hotels, booking providers, payment processors, notification providers, AI model providers, and analytics providers.

We may modify, suspend, discontinue, improve, or remove features or functionality at any time without liability.

To access certain features, you may be required to create an account. You agree to provide accurate and complete information, maintain the confidentiality of your credentials, and accept responsibility for all activities under your account. You are solely responsible for your account security, devices, internet access, credentials, and all actions taken through your account. We reserve the right to suspend, restrict, or terminate accounts at our discretion.

The Services may include AI-powered functionality including itinerary suggestions, summaries, reminders, recommendations, travel guidance, imported booking interpretations, and natural language interactions.

The Services may allow you to connect email accounts and authorize access to travel-related communications. By connecting an email account, you authorize the Company to access authorized email data, identify travel-related emails, parse travel confirmations, and organize itinerary information. We do not guarantee successful imports, accurate parsing, complete imports, or uninterrupted integrations. We are not responsible for third-party outages, API failures, or changes to third-party APIs.

The Services may use GPS data, device location, geolocation services, and route estimation. Location tracking is optional and subject to your device and permission settings. Location-based functionality may be inaccurate or experience delays. You remain solely responsible for navigation decisions, transportation timing, and travel safety.

Maps, ETAs, directions, and travel estimates are provided for convenience only. We do not guarantee route accuracy, travel duration accuracy, road conditions, traffic conditions, safety, or transportation availability. You assume all risks associated with navigation and travel.

You retain ownership of content you upload or submit to the Services. You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, display, analyze, and transmit your content solely for providing and improving the Services.

You agree not to misuse the Services, interfere with the Services, reverse engineer the Services, scrape or harvest data, attempt unauthorized access, use automated bots without authorization, bypass security controls, use the Services for unlawful activity, infringe intellectual property rights, exploit vulnerabilities, or impersonate others.

If the Services allow shared trips or collaboration, you are responsible for whom you invite. Collaborators may access trip information you share. We are not responsible for collaborator actions or unauthorized sharing by invited users.

The Services may link to or integrate with third-party services. We do not control and are not responsible for third-party content, policies, functionality, outages, or security. Your use of third-party services is governed by their own terms and policies.

The Services, including all software, interfaces, designs, branding, text, graphics, AI systems, and content provided by the Company, are owned by or licensed to Ryco Operations LLC and are protected by copyright, trademark, and trade secret laws. Except as expressly permitted, you may not copy, reproduce, distribute, modify, reverse engineer, or exploit the Services.

Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to our collection, use, storage, and processing of information as described in the Privacy Policy.

We may store itinerary data, uploaded documents, imported email data, location-related data, AI chat history, usage analytics, and system logs. We reserve the right to establish storage limits, remove inactive data, delete suspended accounts, and manage platform storage. You are responsible for maintaining your own backups of important data.

If you access the Services through a mobile application, your use is also subject to applicable app store terms. App store providers are not responsible for the Services.

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, the Company disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, security, and error-free operation. We do not warrant that the Services will be uninterrupted, that imports will be accurate, that AI outputs will be correct, or that data will never be lost. Your use of the Services is at your own risk.

To the maximum extent permitted by law, Ryco Operations LLC and its affiliates, members, managers, employees, contractors, licensors, partners, and service providers shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, missed travel, missed flights, missed events, missed reservations, delays, personal injury, property damage, or business interruption.

You agree to defend, indemnify, and hold harmless Ryco Operations LLC and its affiliates, officers, members, employees, contractors, agents, licensors, and partners from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services, your content, your violation of these Terms, your violation of applicable laws, or your travel decisions or activities.

We may suspend or terminate access to the Services at any time, with or without notice, for any reason including violation of these Terms, suspected fraud, abusive behavior, security concerns, or operational reasons. You may stop using the Services at any time. Upon termination, your access rights terminate and provisions intended to survive termination will survive.

You may not use the Services in violation of export control laws or sanctions regulations. You represent that you are not located in a prohibited jurisdiction or subject to sanctions.

Please read this section carefully.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

The Company shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, internet outages, power outages, labor disputes, war, terrorism, pandemics, governmental actions, or third-party service failures.

We may update these Terms from time to time. Updated Terms become effective upon posting unless otherwise stated. Your continued use of the Services after updated Terms are posted constitutes acceptance of the updated Terms.

You consent to receive communications electronically, including notices, agreements, disclosures, updates, billing communications, and support communications. Electronic communications satisfy legal communication requirements.

These Terms, together with the Privacy Policy and any additional policies incorporated by reference, constitute the entire agreement between you and the Company regarding the Services.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Failure to enforce any provision of these Terms shall not constitute a waiver.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

VandraQuest is owned and operated by:

Ryco Operations LLC

Florida Limited Liability Company

For legal notices or support inquiries:

Email: support@rycooperations.com

Website: https://vandraquest.com

These Terms are between you and Ryco Operations LLC, not Apple, Google, or other app marketplaces. Apple and Google are not responsible for the Services. Your use of the mobile applications must comply with applicable app marketplace rules.

We may offer beta, experimental, preview, or early-access features. Such features may be incomplete, may contain bugs, may change significantly, and may be discontinued at any time. Beta features are provided without warranties and may be subject to additional terms.

The Services are organizational and informational tools only. The Company is not responsible for travel safety, transportation availability, weather, border restrictions, travel disruptions, emergencies, accidents, or missed departures. Users are solely responsible for personal safety, travel compliance, identity documentation, insurance, reservations, arrival timing, and transportation decisions.

If you believe content on the Services infringes your copyright rights, you may submit a notice containing your contact information, identification of the copyrighted work, identification of the allegedly infringing material, a statement of good-faith belief, a statement under penalty of perjury, and your signature. We reserve the right to remove allegedly infringing content.

The following sections shall survive termination: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Arbitration, Governing Law, Survival, and any provisions intended by their nature to survive.

By using the Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.